Boeing 737 Max Simulators Are in High Demand. They Are Flawed. - The New York Times
<https://www.nytimes.com/2019/05/17/business/boeing-737-max-simulators.html> [...] In recent weeks, Boeing has been developing a fix to the system, known as MCAS. As part of that work, the company tried to test on a simulator how the updated system would perform, including by replicating the problems with the doomed Ethiopian Airlines flight. It recreated the actions of the pilots on that flight, including taking manual control of the plane as outlined by Boeing’s recommended procedures. When MCAS activates erroneously, pilots are supposed to turn off the electricity to a motor that allows the system to push the plane toward the ground. Then, pilots need to crank a wheel to right the plane. They have limited time to act. Editors’ Picks The Best Green Salad in the World The Last Five Glamour Shots Locations in the United States
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On the Ethiopian flight, the pilots struggled to turn the wheel while the plane was moving at a high speed, when there is immense pressure on the tail. The simulators did not properly match those conditions, and Boeing pilots found that the wheel was far easier to turn than it should have been. Regulators are now trying to determine what training will be required. When the Max was introduced, Boeing believed that pilots did not need experience on the flight simulators, and the Federal Aviation Administration agreed. Many pilots learned about the plane on iPads. And they were not informed about the anti-stall system. The limited training was a selling point of the plane. It can cost airlines tens of millions of dollars to maintain and operate flight simulators over the life of an aircraft. After the first crash, Boeing gave airlines and pilots a full rundown of MCAS. But the company and regulators said that additional training was not necessary. Simply knowing about the system would be sufficient. In a tense meeting with the American Airlines pilots union after the crash, a Boeing vice president, Mike Sinnett, said he was confident that pilots were equipped to deal with problems, according to an audio recording review by The New York Times. A top Boeing test pilot, Craig Bomben, agreed, saying, “I don’t know that understanding the system would have changed the outcome of this.” [Before Ethiopian crash, Boeing resisted pilots’ calls for aggressive steps on 737 Max.] Since the Ethiopian Airlines disaster in March, lawmakers and regulators are taking a closer look at the training procedures for the 737 Max, and whether they should be more robust. At a congressional hearing this week, the acting head of the F.A.A., Daniel Elwell, testified that MCAS should “have been more adequately explained.” Boeing said on Thursday that it had completed its fix to the 737 Max. Along with changes to the anti-stall system, the fix will include additional education for pilots. Subscribe to With Interest Catch up and prep for the week ahead with this newsletter of the most important business insights, delivered Sundays. The company still has to submit the changes to regulators, who will need to approve them before the plane can start flying again. The updates are not expected to include training on simulators, but the F.A.A. and other global regulators could push to require it. “The F.A.A. is aware that Boeing Company is working with the manufacturers of Boeing 737 Max flight simulators,” a spokesman for the agency said in an emailed statement. “The F.A.A. will review any proposed adjustments as part of its ongoing oversight of the company’s efforts to address safety concerns.” Airlines have already been pushing to get more simulators and develop their own training. Pilots at American Airlines, which began asking for simulators when they started flying the planes, ratcheted up their requests after the Lion Air crash. Regardless of what the F.A.A. requires, the union believes pilots should get the experience. A spokesman for the airline said it had ordered a simulator that would be up and running by December. “We value simulators in this situation,” said Mr. Tajer. “It’s not a condition of the Max flying again, but it is something we want.”
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Alberto Cammozzo