Support Engineer Job family country-of-residence block
https://gitlab.com/gitlab-com/www-gitlab-com/issues/5555 In e-group on Monday October 15, 2019 we took the decision to enable a "job family country-of-residence block" for team members who have access to customer data. This is at the expressed concern of several enterprise customers, and also what is becoming a common practice in our industry in the current geopolitical climate. The countries involved are: - China - Russia This issue is to track the addition of the process to the support handbook, and whatever recruiting processes need to be update to make certain that: 1. We do not make offers to individuals residing in these countries 2. Current team members are prevented from moving to these countries and remaining in a role that prohibits it. We do not have a technical way, today, to handle this based on permissions. Doing so would also force us to confront the possibility of creating a "second class of citizens" on certain teams who cannot take part in 100% of their responsibilities, which is a dynamic some of us have experienced at other companies and found highly negative. As such we feel a country block is the most humane solution at this time--especially because it affects zero current employees. We should look into the effort to do this on a permissions-basis. So everyone is clear what the effort would be, and roughly how long this would take. Discussion in #job-family-country-blocks since there are multiple related issues open and content should be consistent, if not shared. Note: In addition to Support, this also affects SREs in infra and SecOps & Anti-Abuse in Security (see related issue). _____ Questione spinosa ed interessante. Non riesco a pensare ad un'altra soluzione che possa ridurre i rischi di sicurezza per l'azienda ed i clienti. GitLab, per chi non lo sapesse, è una società statunitense che non solo è multinazionale, ma fisicamente distribuita in tutto il globo: il lavoro remoto è la norma. Questa scelta (se confermata) sarà estremamente interessante. Vi partecipano concause ed effetti che sono tecniche, culturali e geopolitiche. In una specie di teorema CAP umano, non possiamo avere dimensione globale e sicurezza locale a costi finiti. Giacomo
participants (1)
-
Giacomo Tesio