Information commissioner warns firms over ‘emotional analysis’
technologies
Companies ‘should not make meaningful decisions based on
technology not backed by science’
The regulator will be publishing guidance on how to use
biometric technologies in spring 2023.
Alex Hern
Tue 25 Oct 2022
The information commissioner has warned companies to steer clear of
“emotional analysis” technologies or face fines, because of the
“pseudoscientific” nature of the field.
It’s the first time the regulator has issued a blanket warning on
the ineffectiveness of a new technology, said Stephen Bonner, the
deputy commissioner, but one that is justified by the harm that
could be caused if companies made meaningful decisions based on
meaningless data.
“There’s a lot of investment and engagement
around biometric attempts to detect emotion,” he said. Such
technologies attempt to infer information about mental states
using data such as the shininess of someone’s skin, or fleeting
“micro expressions” on their faces.
“Unfortunately, these technologies don’t seem
to be backed by science,” Bonner said.
[...]
continua qui:
https://www.theguardian.com/technology/2022/oct/25/information-commissioner-warns-firms-over-emotional-analysis-technologies