(CNN Business)Facebook said Tuesday it plans to stop using facial-recognition software that could automatically recognize people in photos and videos posted on the social network, marking a massive shift both for the tech industry and for a company known for collecting vast amounts of data about its billions of users.
Facebook,
which changed its company name to Meta in late October, also
said it plans to delete the data it had gathered through its
use of this software, which is associated with over a
billion people's faces.
The move, announced in a blog post authored by artificial
intelligence vice president Jerome Pesenti, comes as the
company is widely scrutinized for the potential real-world
harms of its social platforms in the wake of a whistleblower's leak of hundreds of internal
documents.
Pesenti
wrote that the world's largest social network will shutter
its facial-recognition system in the coming weeks "as part
of a company-wide move to limit the use of facial
recognition in our products."
Facebook
will still be working on facial recognition technology,
however, and may use it in its products — range from social
networks to a futuristic pair of picture-taking glasses — in the
future.
"Looking
ahead, we still see facial recognition technology as a
powerful tool, for example, for people needing to verify
their identity, or to prevent fraud and impersonation,"
Pesenti wrote.
In
his post, Pesenti pointed to concerns about the
appropriateness of the technology, which has come under
scrutiny as it's increasingly used but, in the US, at
least, barely regulated.
"We
need to weigh the positive use cases for facial
recognition against growing societal concerns, especially
as regulators have yet to provide clear rules," Pesenti
wrote.
Woodrow
Hartzog, a law and computer science professor at
Northeastern University, called the decision a "win" that
shows the need for ongoing privacy advocacy and critiques
of tech companies.
"It
also shows that these technologies are neither inevitable,
nor are they indispensable," he said.
The
move to both stop using the software and to wipe the data
that is related to existing users of the feature marks an
about-face for Facebook, which has been a major user and
proponent of the technology. For years, the social network
has allowed people to opt in to a facial-recognition
setting that would automatically tag them in pictures and
videos — a move that massively benefited Facebook as it
made it easier for users to egage with each other, leading
them to spend yet more time on Facebook. Pesenti wrote
that more than a third of the company's daily active users
had opted in to the setting — or more than 643 million
people, as Facebook had 1.93 billion daily active users in
the third quarter of 2021.
Facial
recognition software has been fraught with controversy, as
concerns mount about its accuracy and underlying racial
bias. For example, the technology has been shown to be
less accurate when identifying people of color, and
several Black men, at least, have been wrongfully arrested
due to the use of facial recognition. While there's no
national legislation regulating the technology's use, a
growing number of states and cities are passing their own
rules to limit or ban its use.
Pesenti
wrote that halting use of facial-recognition software will
also mean that Facebook's automatically generated
descriptions of images for the visually impaired will no
longer add names from those who were recognized in
pictures.
Despite
the timing of Facebook's decision, Caitlin Seeley George,
campaign director for digital rights group Fight for the
Future, cautioned against dismissing it as a
public-relations stunt. She says the move demonstrates
that Facebook is questioning the technology's value and it
will impact millions of people's lives.
The
decision, she noted, comes shortly after other companies'
announcements trumpeting the technology — such as Delta Air Lines expanding the use of
facial-recognition software for checking in customers for
flights.
"The
fact that a company as big and influential as Facebook is
coming out and acknowledging the harms of facial
recognition is definitely a sign of the times," she said.
Yet
since the company is not going to stop working on
facial-recognition technology more generally, Hartzog
cautioned that it could come back at a later date,
"perhaps in a way that is less noticeable but still
dangerous to people."
"Just
because it's not being used in this particular area
doesn't give me complete confidence that it's not going to
be used in, say, their virtual-reality tools or other
settings in other ways," Hartzog said.