https://ec.europa.eu/digital-agenda/en/scoreboard/italy *Abstract: * Italy has an overall score[1] <https://ec.europa.eu/digital-agenda/en/scoreboard/italy#_ftn1>of*0.36*and ranks*25^th *out of the 28 EU Member States. In the past year, Italy has made progress in its businesses' Integration of Digital Technologies (mostly eBusiness solutions like ERP and Electronic Information Sharing); however, Italian businesses are still largely non digital and could benefit from using eCommerce more (only 5.1% of SMEs is selling online, while turnover from eCommerce for Italian enterprises is just 4.8% of total turnover). Italy also lags behind on Connectivity (where fast internet was only available to 21% of households in December 2013, the worst coverage in the EU; only 51% of households subscribe to fixed broadband, the lowest percentage in the EU; and only 2.2% of broadband subscriptions are for speeds above 30 Mbps). Lastly, Italy needs to make progress on the demand side, where low levels of digital skills (Italy has one of the lowest percentage of regular Internet users in the EU (59%), and 31% of the Italian population has never used the Internet) and trust (42% of Internet users makes use of online banking and 35% shops online) seem to be holding back the development of its digital economy. Italy scores close to the EU average in Digital Public Services; however, use of eGovernment is still low, partly because of online public services not being sufficiently developed and partly because of digital skills issues. Italy falls into the cluster of*low‑performance***[2]** <https://ec.europa.eu/digital-agenda/en/scoreboard/italy#_ftn2>countries, where it performs below average.