It’s Your iPhone. Why Can’t You Fix It Yourself?

When the tools of modern life stop working, people should be able to shop for the best price on repairs.

By The Editorial Board

The editorial board represents the opinions of the board, its editor and the publisher. It is separate from the newsroom and the Op-Ed section.

April 6, 2019

A giant John Deere tractor and a pocket-size Apple iPhone have something important in common: The cost of repairing either one is too high.

The two companies, and many of their peers, use a variety of aggressive tactics, including electronic locks and restrictive warranties, to push customers with broken equipment to seek help from their authorized repair facilities — or to give up and buy a replacement.


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continua qui: https://www.nytimes.com/2019/04/06/opinion/sunday/right-to-repair-elizabeth-warren-antitrust.html