What is happening is specialized chatbots are rolling out and doeing well: from digitalhealth related ones like woebot (Stamford Uni), to several banks retail customer services, to several outsourced admin services (boeing and amazon procurement).

There is not enough progress on General AI to sustain multi purpose bot applications

Best Regards
Rob Dolci
Aizoon.Us
+1-866-398-6567




On Fri, Jun 8, 2018 at 2:22 PM -0500, "J.C. DE MARTIN" <demartin@polito.it> wrote:

Chatbots were the next big thing: what happened?

https://blog.growthbot.org/chatbots-were-the-next-big-thing-what-happened

Chatbots were the next big thing: what happened?

Justin Lee

Oh, how the headlines blared:

“…the 2016 bot paradigm shift is going to be far more disruptive and interesting than the last decade’s move from Web to mobile apps.”

Chatbots were The Next Big Thing.

Our hopes were sky high. Bright-eyed and bushy-tailed, the industry was ripe for a new era of innovation: it was time to start socializing with machines.

And why wouldn’t they be? All the road signs pointed towards insane success.

[...]

(Sent from my wireless device; please excuse brevity and typos (if any))