In vista del prossimo mercoledi' di NEXA (mercoledi' 9 settembre 2010, ore 18), che verra' dedicato a una prima discussione sul cloud computing, vi segnalo il seguente rapporto di Gartner. a presto, juan carlos Gartner Global IT Council for Cloud Services Outlines Rights and Responsibilities for Cloud Computing Services The Council Defines Six Rights and One Responsibility of Service Consumers That Will Help Providers and Consumers Establish and Maintain Successful Business Relationships STAMFORD, Conn., July 12, 2010 --- All cloud services customers should have some basic rights to protect their interests, and Gartner, Inc.'s Global IT Council for Cloud Services has defined six rights and one responsibility of service customers that will help providers and consumers establish and maintain successful business relationships. Gartner has established the Global IT Council for Cloud Services to facilitate successful business relationships between cloud service providers and consumers. The Council, which consists of CIOs of large enterprises that consume cloud services and Gartner analysts, has made identifying key rights of service consumers and how they might be upheld, a key priority. "If cloud services are commoditized, providers should offer stronger customer guarantees," said Daryl Plummer, managing vice president and Gartner fellow. "However, service providers either do not offer protections or vary greatly in the protections they do offer. We believe that the Global IT Council for Cloud Services can facilitate improvements in industry practices that will benefit not only IT customers and clients, but also developers, vendors and other stakeholders." The Gartner Global IT Council for Cloud Services is examining the most pressing issues affecting cloud computing today, and the Council has identified six rights and one responsibility of cloud computing services consumers that it believes will enable providers and consumers to work more productively together. They include: [...] Continua qui: http://www.gartner.com/it/page.jsp?id=1398913