The 11 central principles informing the Digital Strategy follow:

1. Improve departmental digital leadership – “Proven leadership in digital transformation.”
2. Develop digital capability throughout the civil service – “Becoming a digital civil service.”
3. Redesign transactional services to meet a new digital by default service standard – “Digital services so good that all who can use them, prefer to use them.”
4. Complete the transition to GOV.UK – “Simpler, clearer and faster for users.”
5. Increase the number of people who use digital services – “More users, using more services, more often.”
6. Provide consistent services for people who have rarely or never been online –“Services for everyone entitled to them.”
7. Broaden the range of those tendering to supply digital services including more small and medium sized enterprises – “Get the best bidders bidding.”
8. Build common technology platforms for digital by default services – “Develop on platforms, not in silos.”
9. Remove unnecessary legislative barriers – “A letter shouldn’t have to be on paper.”
10. Base service decisions on accurate and timely management information – “Data trumps intuition.”
11. Improve the way that the government makes policy and communicates with people – “Open policy making will become the default.”